KTC also manufactures its own home-brand products for large retailers, including the Malaysian supermarket chain, Giant. However, the company was experiencing unacceptable service delays. Additionally, the company wanted a cloud service provider that could support routine back-ups and disaster recovery for its online data and hosted B2B store. The company runs its environment in Amazon Virtual Private Cloud Amazon VPC to provide access to critical data across multiple regions and minimize service delays.
What are important ecommerce platform features? There are, however, some basic things you should find out about prospective provider. Important ecommerce platform features: Hosting environment, year-over-year uptime and bandwidth Unlimited API call volumes Fully customizable site free themes in non-proprietary languages Extensive application marketplace full of pre-built integrations with best-in-class service providers Mobile optimized site, checkout and full experience out of the box and fully customizable PCI Compliance mitigation SEO features and fully customizable URLs throughout the site Built-in basic ecommerce features including promotions and discounts, analytics, catalog management, WYSIWYG editors, etc.
Want more insights like this? Sign up for our weekly newsletter. Social commerce is getting more important by the day. Advertising to social media users is a must if you want to capture a massive and engaged audience.
Facebook alone boasts over 1. BigCommerce offers built-in integrations with Facebook and Pinterest so you can market to users directly in their news feeds or main accounts. With the advent of Buyable Pins, Facebook Shop and Shopping on Instagram, you can even sell directly to users without them needing to leave their platform of choice.
Most important social media integration questions to ask a provider: Please describe how we can publish our product catalog to Facebook Shop.
Is there an additional cost for this service? Can users check out within Facebook or would they be re-directed to our online store? Do you support Pinterest buy buttons? Do you support Shopping on Instagram?
Does your product meta data include Open Graph Tags? Are social media sharing links on PDP supported? Are social media sharing links displayed post-purchase? How can we display User Generated Content such as Pinterest or reviews in our store?
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The number of products you can sell. Maybe you offer a wide assortment of products, or perhaps a significant number of variants for your basic product line. If you have a large catalog or plan to grow your business, choosing a platform with low SKU limits essentially restricts the upside of your business.
Most important catalog management questions to ask a provider: Please describe how we can manage our product catalog within your system. Can we preview our product catalog in any theme, without purchasing the theme? Can we add multiple images per product?
Is there a limit to the number or size of images? Do you support SKU level images with image switching on variation selection? Is Product Image Zoom enabled by default? How easy is it to add video to PDP? Is there a limit on the size and length of videos we can upload?
Please describe how product options and option sets are managed in your system Please describe how variations or options can be configured?
Is there a quick edit option available to modify stock levels or pricing change? Do you support both digital and physical products?
Is Inventory Management built-in? How do you support real-time Inventory sync within multiple channels? Can inventory be tracked at variation level? Does the shipping system understand and support Dimensional Weight? Are Custom Product Attributes supported?KTC had planned to expand outside of Malaysia to Brunei Darussalam and other countries in the Southeast Asian region.
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